Shipping policy
Shipping Times and Costs
General Estimate
For orders with standard shipping, the parcel is handed over to the courier within 5 business days from order confirmation.
Saturdays, Sundays and public holidays are excluded from the calculation of business days.
Delivery Times
Italy: once the parcel has been handed over to the courier, delivery is generally expected within 24–48 hours.
International shipping: once the parcel has been handed over to the courier, delivery times may vary depending on the country and destination.
Variations in Delivery Times
The times indicated are estimates and may vary depending on the courier’s operations and other external factors. In addition, the selected payment method may affect order processing times.
Therefore, we cannot guarantee exact delivery times.
Costs
Shipping costs within Italy: shipping within Italy has a fixed cost of €5.90.
International shipping costs: shipping has a fixed cost of €5.90 for countries currently available at checkout.
Shipping is free for orders of €150 or more.
Tracking Policy
Once the order has been handed over to the courier, you will receive a tracking link by email. If you do not receive this link within 48 hours of the shipping confirmation email, please contact our customer support team for assistance.
Customer Support
For any questions or assistance, our customer support team is available to help. You can contact us through:
We reply to all requests within 24 hours, excluding public holidays.
